Steven talked to us about simplicity, web standards, and spam. Admitted it wasn’t that closely related to the conference but important regardless. Good passionate speaker, NEEDS help with his slide design! Why must we see 20 bullet points on every page? What’s the point of us reading them and ignoring you?
Email is broken (badly!) but deserves to be saved. While the content isn’t the problem, it’s the consent that is. We don’t really know how broken it actually is.
Spam is like cancer, many different kinds, many different forms of treatment. No cure… 
We need to accept that tolerance and mutual respect on the internet is dead, it’s gone.
We can look to the war that was won on the web with standards, from a vendor incompatibility and accessibility nightmare to today. Obviously lots of progress to go but that “only” took 5 years. Can we do something similar with email?
